Privacy Policy

Introduction

Big Internet eCommerce / Big Internet Seller Services Inc remains fully committed to the protection of your privacy at all times. The information contained in this privacy policy has been published to inform you of the way in which any Personal Data you provide us with or we collect from you will be used. Please read this information carefully in order to fully understand how we treat such Personal Data.

Please read this policy in conjunction with the End User Licence Agreement for Big Internet eCommerce / Big Internet Seller Services Inc. When you access or use Big Internet eCommerce / Big Internet Seller Services Inc, you agree to our privacy policy and consent to our collection, storage, use and disclosure of your Personal Data for the purpose of making our services available to you.

Data Protection Laws

We will collect, store, use and disclose Personal Data in accordance with all applicable laws relating to the protection of Personal Data, including the EU Data Protection Directive 95/46/EC, the EU General Data Protection Regulation 2016/679, the EU ePrivacy Directive 2002/58/EC as amended, and any national implementing legislation.

For the purpose of Data Protection Laws, in relation to any Personal Data you submit to our service, you will be the Data Controller and we will be the Data Processor of such Personal Data.

Personal Data We May Collect from You

Personal Data can be collected and processed when our website or service is used by you. We may obtain and use the following Personal Data about you and anyone you choose to add to our service:

Any correspondence we have with you should you contact us.
Data you provide when you fill out forms on our website.
Data and information you submit or upload to our service.
Customer data including names, email addresses, shipping or billing addresses, phone numbers and contact details.
Sales data such as transaction details, products or services purchased, date and time, payment amount, cancellations, returns and exchanges.
Financial or payment information.
Marketing preferences and communications.
Details of transactions made through the website.
Details of website visits, including location data, traffic data, weblogs, resources accessed and other communication data.

You are responsible for ensuring that all required consents, authorisations and permissions have been obtained before providing any Client Data, Personal Data or Sensitive Personal Data relating to users or third parties.

Use of Cookies

Circumstances may arise when we need to gather information about your computer to help provide appropriate services or products to you. The data gathered is solely statistical data and does not include identifying information.

Cookies may be used to collect general online usage information. A cookie file may be placed on your hard drive to help improve our services, products and overall website experience.

Any computer has the option to decline cookies through browser settings. By declining cookies, you may be limiting access to certain sections of our website.

Google Analytics

We use Google Analytics to collect information about how visitors use the site. This information is used to compile reports and help us improve the website. The cookies collect information in an anonymous form, including visitor numbers, where visitors came from and the pages they visited.

Google AdWords

We use Google AdWords remarketing services to advertise on third-party websites, including Google, to previous visitors of our site. Third-party vendors, including Google, may use cookies to serve ads based on someone’s past visits to our website.

Facebook

We use Facebook cookies to understand the effectiveness of our Facebook advertising campaigns and compare the performance of those campaigns to ads displayed on other websites and apps.

Storing Your Personal Data

Data collected from you may be stored and processed outside the European Economic Area. This may include processing by staff, suppliers or service providers for purposes such as completing orders, processing payment information or providing support services.

Secured servers are used by our company to ensure proper data storage. Information on transactions is kept encrypted for safety measures.

Transmission of data over the internet can never be completely secure. While we take all necessary steps to provide the best security available, information submitted electronically is submitted at your own risk.

Protecting Your Personal Data

We take reasonable steps to maintain appropriate technical and organisational measures to protect the Personal Data you provide against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

Personally Identifiable Information is stored and processed according to our Data Protection Policy.

Use of Personal Data

Information stored and collected about you allows us to improve our services and products. We may use your information for the following purposes:

To fulfil commitments made on a contracted basis.
To provide information about services or products requested from our website.
To notify you about changes or improvements to products or services.
To contact existing customers about related goods or services.
To allow communication from us or third parties only where consent has been provided.
To provide statistical visitor data to advertisers without disclosing personally identifiable information.

Third-Party Integration Partners

We will never supply your Personal Data to third parties unless under the conditions stated in this privacy policy. However, we may process, aggregate and anonymise Personal Data and use or share such anonymised data for statistical purposes, data analytics, product development, service improvement and to fulfil contractual obligations.

Disclosing Your Information

Personal information may be disclosed to third parties in the following situations:

When we sell all or part of our business or assets to a third party.
When information is shared with members of our company, subsidiaries or holding companies where appropriate.
When disclosure is required by law.
When disclosure is necessary for fraud protection or reducing credit risk.

Your Rights

You retain the right to request that we refrain from processing your data for marketing purposes. You may exercise this right by replying to any information we send you or by contacting us electronically at amz@biginternetcommerce.com.

You also retain the right to access, amend or delete any Personal Data we hold about you, exercise your right of data portability, object to processing or restrict processing on certain grounds.

We may provide links on our website to third-party websites. These websites have separate privacy policies, and we cannot accept responsibility for their content or data practices.

How Long We Keep Your Personal Data

We will keep your Personal Data for the duration of the service and may keep it for a further 21 days past the end of the service to ensure a seamless return if you decide to restart the service, or for periods required by law.

Personally Identifiable Information of customer consumers is automatically removed 30 days after order shipment.

Changes to Our Privacy Policy

If we make changes to this policy, we will update this page to reflect such changes. Where appropriate, we may notify you by email. We recommend reviewing this page periodically to ensure you remain happy with the latest version.

Contacting Us

We welcome any queries, comments or requests regarding this Privacy Policy.

If you need professional help for your Amazon store management, get in touch with us at amz@biginternetcommerce.com.

Big Internet eCommerce / Big Internet Seller Services Inc is a Vancouver, British Columbia based agency providing human resources to manage all things Amazon marketplace.