Stripe shows a successful payment, but the WooCommerce order is still Pending payment , On hold , or Failed . That can create a second problem: fulfillment may begin before you have confirmed the exact payment, amount, currency, refund state, and customer order. First: treat both systems as evidence Neither a WooCommerce status label nor a Stripe dashboard row tells the whole story on its own. Do not paste customer data, card data, API keys, webhook secrets, or full payment identifiers into a public support thread. Confirm that you are comparing the same payment A status comparison is useful only when both records refer to the same transaction.