Retention, Loyalty & Subscriptions
General

How to replace SaaS subscriptions with AI: an ecommerce operator's playbook

One of our Mentor Table members recently walked the community through something that made everybody pay attention: they had replaced roughly ten paid software subscriptions with tools they built for their own businesses using Claude. They are not a developer. Before this year, they had never written a line of code. They started with an […]
smartmarketer.com
September 7, 2026
4
zach
WHAT HAPPENED
One of our Mentor Table members recently walked the community through something that made everybody pay attention: they had replaced roughly ten paid software subscriptions with tools they built for their own businesses using Claude. They explained the workflow to Claude, shared screenshots of the tool they were already using, and asked the model to help them rebuild it around the way their warehouse actually operates. That first project turned into inventory software, financial reporting, project management, customer support, marketing attribution, SEO research, and conversion testing. By their estimate, the replacements are saving their businesses about $60,000 a year. The useful lesson is the process: find one expensive tool that forces your team into a generic workflow, rebuild the smallest useful version, test it beside the original, and keep the paid subscription until the new system proves it can do the job.
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